Returns are accepted for unused, uninstalled and unaltered products for up to 90 days*. Please include a copy of your original paperwork or your invoice number with your shipment. No pre-authorization is required; however, contacting our customer service agents may help you avoid an unnecessary return. You can reach our agents through our Ask Pete portal.
Returns sent to us COD (Cash On Delivery) will not be accepted. Shipping and handling charges are not refundable except for returns due to our error.
PeterbiltParts.com reserves the right to limit returns or exchanges at any time, for any reason.
*Exclusions apply to special order, customized, or electrical components which are not eligible for return.